Understanding Our
Service Agreement
These terms govern your use of our transportation services. Please take a moment to review and understand your rights and responsibilities.
Service Agreement
Service Description
Wellness Healthcare Transportation provides non-emergency medical transportation and prepaid, scheduled one-way local taxi rides. Taxi service is not on-demand, and a return trip must be booked separately.
Acceptance of Terms
By scheduling or using our transportation services, you acknowledge that you have read, understood, and agree to be bound by these terms.
Modification of Terms
We reserve the right to modify these terms at any time. Changes will be effective upon posting to our website. Continued use of our services after changes constitutes acceptance of the modified terms.
User Responsibilities
Accurate Information
You agree to provide accurate, current, and complete booking information and to tell us in advance about accessibility, mobility equipment, child-restraint, luggage, or other needs that may affect the ride.
Behavior During Service
You agree to behave in a respectful manner during transportation. Abusive, threatening, or inappropriate behavior may result in immediate termination of service.
Timeliness
You agree to be ready at the scheduled pickup time. Excessive delays may result in additional wait time charges or cancellation of service.
Service Limitations
Taxi Ride Conditions
Important Notice
By using our services, you agree to these Terms of Service. Please read them carefully together with the payment and cancellation policies.
Related Policies
Need Further Clarification?
Our team is available to answer any questions about our terms of service and how they apply to your specific situation.